Payments and Deposits

Security deposits, handled properly

Collecting a deposit and holding one are two different jobs. LeaseHub runs the move-in, and Passive handles the deposit itself.

Collecting Is Not The Same As Holding

A security deposit is not really a payment, it is an obligation. It belongs to the tenant, it has to be handled correctly for the whole tenancy, and it has to come back at the end. Passive does that job full time.

LeaseHub

Leasing workflow

Destination

Passive

Out of LeaseHub to Passive

  • Deposit amount
  • Tenant details
  • Lease and unit reference
  • Move-in date
TimingAt move-in, once the lease is executed.

How To Connect Passive

What you need

  • A Passive account
  • Administrator access in LeaseHub
  • The properties you want routed this way
  1. 1

    Link your Passive account

    Authorize from LeaseHub with your Passive account. The account setup itself is handled on the Passive side.

  2. 2

    Set which properties route through it

    Teams operating across several jurisdictions usually scope this deliberately rather than switching it on everywhere.

  3. 3

    Confirm the handoff point

    Agree when the deposit passes across, normally at move-in once the lease is executed, so it lines up with your own process.

How deposits may be held and returned is set by law where the property is. Passive's own terms govern the handling itself.

Why Separate The Deposit

It stops being somebody's side responsibility

Deposits handled informally are fine right up until a tenancy ends badly. A dedicated process removes that exposure from your operations.

The end of tenancy is less painful

Disputes are worst when the record is scattered. A purpose-built system means the trail exists before you need it.

Your leasing flow does not fork

Leasing still runs end to end in LeaseHub. The deposit leaves at move-in, which is the moment leasing is over anyway.

What This Connection Feeds

The parts of LeaseHub that Passive plugs into once it is switched on.

More about Passive: joinpassive.com

Frequently Asked Questions

Straight answers about connecting Passive to LeaseHub.

What does the Passive integration do?

It hands security deposit handling to Passive. LeaseHub runs the leasing process up to move-in and passes the deposit across once the lease is executed.

How is this different from DepositLink or Stripe?

Those collect move-in money. Passive handles the security deposit as an ongoing obligation for the life of the tenancy. Many teams use one of each.

Does LeaseHub hold security deposits?

No. LeaseHub is the leasing system. Where deposits are handled through Passive, that handling is governed by Passive's own process and terms.

Take Deposits Off Your Plate

See where the deposit leaves the leasing workflow, and what your team stops being responsible for.